Rogers Cellular Service Codes

This FAQ entry contains some notes for my personal reference - information that I collected from a variety of web pages found through Google. (I tried to find this info on rogers.com but wasn't able to - hopefully they'll soon take the time to better organize their site!) Please note that I'm not sure exactly what all of this means or even if it works at all outside of the Rogers network.

General Format

Many cellular service codes use the following patterns:

  • * activate
  • ** register and activate
  • *# check status
  • # unregister
  • ## unregister and deactivate

Hit [SEND] after any command.

Call Forwarding

GSM supports four different types of Call Forwarding / Call Diversion:

  • Forward all calls
  • Forward if busy
  • Forward if no answer
  • Forward if unreachable
All
Activate:
Cancel&Retain:
Reestablish:
Cancel&Forget:
Status:
All
*21*[NUM]#
#21#
*21#
##21#
*#21#
Voice
*21*[NUM]*11#
#21*11#
*21*11#
##21*11#
*#21*11#
Data
*21*[NUM]*25#
#21*25#
*21*25#
##21*25#
*#21*25#
Fax
*21*[NUM]*13#
#21*13#
*21*13#
##21*13#
*#21*13#
Line 2
*21*[NUM]*89#
#21*89#
*21*89#
##21*89#
*#21*89#
Busy
Activate:
Cancel&Retain:
Reestablish:
Cancel&Forget:
Status:

*67*[NUM]#
#67#
*67#
##67#
*#67#

*67*[NUM]*11#
#67*11#
*67*11#
##67*11#
*#67*11#

*67*[NUM]*25#
#67*25#
*67*25#
##67*25#
*#67*25#

*67*[NUM]*13#
#67*13#
*67*13#
##67*13#
*#67*13#

*67*[NUM]*89#
#67*89#
*67*89#
##67*89#
*#67*89#
No answer
Activate:
Cancel&Retain:
Reestablish:
Cancel&Forget:
Status:

*61*[NUM]*[SEC]#
#61#
*61#
##61#
*#61#

*61*[NUM]*11*[SEC]#
#61*11#
*61*11#
##61*11#
*#61*11#

*61*[NUM]*25*[SEC]#
#61*25#
*61*25#
##61*25#
*#61*25#

*61*[NUM]*13*[SEC]#
#61*13#
*61*13#
##61*13#
*#61*13#

*61*[NUM]*89*[SEC]#
#61*89#
*61*89#
##61*89#
*#61*89#
Unreachable
Activate:
Cancel&Retain:
Reestablish:
Cancel&Forget:
Status:

*62*[NUM]#
#62#
*62#
##62#
*#62#

*62*[NUM]*11#
#62*11#
*62*11#
##62*11#
*#62*11#

*62*[NUM]*25#
#62*25#
*62*25#
##62*25#
*#62*25#

*62*[NUM]*13#
#62*13#
*62*13#
##62*13#
*#62*13#

*62*[NUM]*89#
#62*89#
*62*89#
##62*89#
*#62*89#
Always
Activate:
Cancel&Retain:
Reestablish:
Cancel&Forget:
Status:

*002*[NUM]#
#002#
*002#
##002#
*#002#

*002*[NUM]*11#
#002*11#
*002*11#
##002*11#
*#002*11#

*002*[NUM]*25#
#002*25#
*002*25#
##002*25#
*#002*25#

*002*[NUM]*13#
#002*13#
*002*13#
##002*13#
*#002*13#

*002*[NUM]*89#
#002*89#
*002*89#
##002*89#
*#002*89#
Conditional
Activate:
Cancel&Retain:
Reestablish:
Cancel&Forget:
Status:

*004*[NUM]#
#004#
*004#
##004#
*#004#

*004*[NUM]*11#
#004*11#
*004*11#
##004*11#
*#004*11#

*004*[NUM]*25#
#004*25#
*004*25#
##004*25#
*#004*25#

*004*[NUM]*13#
#004*13#
*004*13#
##004*13#
*#004*13#

*004*[NUM]*89#
#004*89#
*004*89#
##004*89#
*#004*89#

Using Rogers:
Forward Always (All Conditional) seems to be the same as Forward All.
Forward Conditional (Any Conditional) seems to be the same as Forward / No Answer.
(YMMV)

When Forward/No Answer/Conditional is set you can hit [END] or [REJECT] on an incoming call to forward it to your office or voice mail number. Rejecting an incoming call without a Forward/No Answer setting returns a fast busy signal to the caller.

Call Waiting

Activate: *43#
Cancel: #43#
Status: *#43#

Reject call waiting: 0 [SEND]
Answer call waiting: [SEND] (puts call 1 on hold)
Answer call waiting: 2 [SEND] (alternate method)
End current call and answer call waiting: [END] [SEND]
End current call and answer call waiting: 1 [SEND] (alternate method)

Caller ID / Call Display

Hide caller ID on outgoing call: #31#[NUMBER]
Show caller ID on outgoing call: *31#[NUMBER]
Status: *#31#

Disable caller ID on incoming call: #30#
Enable caller ID on incoming call: *30#
Status: *#30#

Do Not Disturb

Enable Do not disturb: *78
Cancel Do not disturb: *79

2 Comments

What does it mean

Sam, this is really a LOW level comment, compared to what you have achieved,
but- I too, see these options on my Rogers' phones.
What does it mean -
•Forward if no answer -versus- •Forward if unreachable
Presumably if I don't ANSWER... I am UNREACHABLE.

Allo? Is this just a case of more gratuitous redundency here?
cheers.
JD...
PS... this message box needs a bigger bottom margin.
It's chopping off the bottom of each letter unless I press Enter. .

Forward if Unreachable

Hi John, In theory you can turn-off your phone which makes the phone unreachable. In this case, (again, in theory,) there is no ringing and so you did not answer. That being said I must add that the practice can be more complicated. This feature may not be enabled on your account and, even if it is enabled, it can be implemented in different ways, and, to make matters much more complex, the implementation might change. No Answer Forwarding, for example, might always be in effect in cases where that function is enabled and the phone is off... The only real solution is to test your service from time to time to make sure that all is as you would like for it to be. By the way you can expand the edit boxes with some browsers (Chrome is really good for that.) HTH, Thanks for your comment, All the best, --Sam.